age 6603 - elder mediation and intergenerational communication (3)

as people age, individuals and families are faced with many difficult decisions and often conflict. mediation can play a critical role in bringing older adults together with their family members, caregivers, health care and social service providers to have important conversations. this course prepares participants to practice transformative mediation in a way that responds to the needs of those present and respects each person’s decision-making capacity as they face critical times of transition. focus will be placed on intergenerational communication theory and techniques. the interactive format will include lecture, discussion and role plays.